Outage in Snaps

Intermittent Bot Responses

Resolved Minor
October 03, 2022 - Started about 2 years ago
Official incident page

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Outage Details

On October 3rd, 2022 from 10:06am through 11:02am Eastern time, we experienced intermittent increased latency to our Snaps' services. Snaps' bots were slow to respond and for some users became unresponsive. This was due to a background process requiring abnormally large resources. The issue was identified and has been resolved.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/03/2022 03:30PM

On October 3rd, 2022 from 10:06am through 11:02am Eastern time, we experienced intermittent increased latency to our Snaps' services. Snaps' bots were slow to respond and for some users became unresponsive. This was due to a background process requiring abnormally large resources. The issue was identified and has been resolved.

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