Outage in Snaps

As of 11:52AM ET - bots are responding slowly.

Resolved Minor
April 11, 2022 - Started over 2 years ago
Official incident page

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Outage Details

We are working to resolve the issue.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/11/2022 06:03PM

This incident has been resolved.

MONITORING over 2 years ago - at 04/11/2022 05:03PM

An auto scaling configuration was changed for a new deployment we made and this caused our servers to have more than normal latency. Performance is back to normal, and we will continue to monitor the situation.

IDENTIFIED over 2 years ago - at 04/11/2022 04:49PM

We are working to resolve the issue.

Latest Snaps outages

Google Dialogflow Outage - about 1 year ago
Intermittent Bot Responses - about 2 years ago
Slowed Bot Responses - almost 3 years ago

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