Outage in Snowflake

Azure - East US 2 (Virginia): INC0085873

Resolved Minor
June 05, 2023 - Started over 2 years ago - Lasted about 9 hours
Official incident page

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Outage Details

Current status: We're investigating a potential issue with Snowflake Data Cloud. We'll provide an update within 60 minutes or remove this message if we determine that there is no service issue.
Customer experience: Customers may observe that replication to and from the specified region is stopped or delayed.
Components affected
Snowflake Replication
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/06/2023 10:14AM

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all replication services have caught up and are functioning properly.
Customer experience: Customers may have observed that replication to and from the specified region is stopped or delayed.
Incident start time: 22:42 UTC June 05, 2023
Incident end time: 06:30 UTC June 06, 2023
Preliminary root cause: System operation intended for modifying infrastructure causing replication delays and failures.
A root cause analysis (RCA) document will be published within seven business days.

MONITORING over 2 years ago - at 06/06/2023 06:33AM

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all replication services have caught up and are functioning properly.
Customer experience: Customers may have observed that replication to and from the specified region is stopped or delayed.
Incident start time: 22:42 UTC June 05, 2023
Incident end time: 06:30 UTC June 06, 2023
Preliminary root cause: System operation intended for modifying infrastructure causing replication delays and failures.

IDENTIFIED over 2 years ago - at 06/06/2023 05:54AM

Current status: We've identified the source of the issue, and we're continuing to develop and implement a fix to restore service. We'll provide another update within 60 minutes.
Customer experience: Customers may observe that replication to and from the specified region is stopped or delayed.
Workaround: There are currently no available workarounds for this issue.
Incident start time: 22:42 UTC June 05, 2023

IDENTIFIED over 2 years ago - at 06/06/2023 04:30AM

Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 60 minutes.
Customer experience: Customers may observe that replication to and from the specified region is stopped or delayed.
Workaround: There are currently no available workarounds for this issue.
Incident start time: 22:42 UTC June 05, 2023

INVESTIGATING over 2 years ago - at 06/06/2023 03:39AM

Current status: We're still continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers may observe that replication to and from the specified region is stopped or delayed.
Workaround: There are currently no available workarounds for this issue.
Incident start time: 22:42 UTC June 05, 2023

INVESTIGATING over 2 years ago - at 06/06/2023 02:45AM

Current status: We're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers may observe that replication to and from the specified region is stopped or delayed.
Workaround: There are currently no available workarounds for this issue.
Incident start time: 22:42 UTC June 05, 2023

INVESTIGATING over 2 years ago - at 06/06/2023 01:50AM

Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers may observe that replication to and from the specified region is stopped or delayed.
Workaround: There are currently no available workarounds for this issue.
Incident start time: 22:42 UTC June 05, 2023

INVESTIGATING over 2 years ago - at 06/06/2023 01:13AM

Current status: We're investigating a potential issue with Snowflake Data Cloud. We'll provide an update within 60 minutes or remove this message if we determine that there is no service issue.
Customer experience: Customers may observe that replication to and from the specified region is stopped or delayed.

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