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Outage in Snyk

PR Check Invalid Credential Error

Resolved Minor
October 20, 2026 - Started 7 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Snyk Code PR checks across all environments experienced "Invalid Credential" errors for approximately 3 hours, blocking PR checks, causing delays with recurring tests, and impacting other Workspaces Service features—with effects isolated to GitHub and GitHub Enterprise. Engineers identified the root cause and deployed a fix, restoring normal operation. Post-mitigation monitoring confirmed full stability, and the incident was resolved.

Snyk engineers are investigating reports of "Invalid Credential" errors affecting Snyk Code PR checks across all environments. Our incident response team has been activated, and we are working to resolve the issue as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 10/20/2026 07:31PM

Post-mitigation monitoring confirms that all Snyk services are operating normally and remain stable. The incident response team has stood down, and this incident is now resolved.

MONITORING 7 days ago - at 10/20/2026 06:22PM

Snyk engineers have deployed a fix across all environments, and all services have returned to normal operation. We will continue monitoring system stability to ensure the issue is fully resolved.

IDENTIFIED 7 days ago - at 10/20/2026 05:53PM

Our engineering team has identified the root cause of the incident and is preparing a fix. We do not yet have an estimated time for deployment, but we will share updates as soon as they become available.

INVESTIGATING 7 days ago - at 10/20/2026 05:16PM

Our engineering team is continuing to investigate the incident. In addition to blocked PR checks, customers may experience delays with recurring tests, and other features utilizing the Workspaces Service may be affected. Current impact appears to be isolated to GitHub and GitHub Enterprise workspaces. We will provide further updates as the investigation progresses.

INVESTIGATING 7 days ago - at 10/20/2026 04:33PM

Snyk engineers are investigating reports of "Invalid Credential" errors affecting Snyk Code PR checks across all environments. Our incident response team has been activated, and we are working to resolve the issue as quickly as possible.

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