Outage in Snyk
Snyk Test Down in SNYK-US-01
Resolved MajorIncident Report
Summary AI Generated
Snyk Test experienced a major outage in the SNYK-US-01 multi-tenant environment for approximately 67.6 hours, caused by elevated load on a backend data service that resulted in failures, timeouts, and errors for Snyk Open Source and Snyk Container scans. Engineers mitigated the underlying cause on October 23, 2026, restoring tests to normal durations, with services remaining stable through the weekend before the incident was fully resolved on October 26, 2026.
Snyk engineers are observing a degradation affecting Snyk Test in the SNYK-US-01 multi-tenant environment. Customers may observe timeouts and errors with Snyk Test. Our engineers are aware, and the incident response has been enacted.
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Latest Updates ( sorted recent to last )
RESOLVED
about 23 hours ago - at 10/26/2026 09:41AM
Services have remained stable throughout the weekend, and we do not expect any further impact.
The Snyk Incident Response has been stood down.
MONITORING
4 days ago - at 10/23/2026 03:19PM
Snyk engineers have mitigated the underlying cause of the Snyk Test failures. Tests are now succeeding within normal durations across the environment. Snyk Engineers will continue monitoring system stability.
IDENTIFIED
4 days ago - at 10/23/2026 02:53PM
We have identified that the failures are linked to elevated load on a backend data service in our SNYK-US-01 environment. This is causing Snyk Test and other dependency and container scan operations to fail, time out or return errors.
Following further investigation, we have confirmed that Snyk Code and Snyk IaC are not affected. The impact is limited to Snyk Open Source and Snyk Container.
Our engineers are applying mitigations to restore normal service. We will keep you updated with our progress.
INVESTIGATING
4 days ago - at 10/23/2026 02:10PM
Snyk engineers are observing a degradation affecting Snyk Test in the SNYK-US-01 multi-tenant environment. Customers may observe timeouts and errors with Snyk Test. Our engineers are aware, and the incident response has been enacted.
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