Snyk Outage History

Snyk experienced a major service disruption from 11:53 AM to 12:44 PM GMT that affected all core services including Snyk IaC, Open Source, Learn, Container, Code, and AppRisk. Engineers implemented a fix and restored all services, with the incident being fully resolved after monitoring confirmed stability.

Snyk experienced a service degradation affecting all Bitbucket Cloud integrations due to a third-party incident, impacting tests and projects across all Snyk services including Open Source, Container, Code, IaC, and AppRisk. The issue lasted 2.4 hours and was resolved when the third party implemented mitigation steps to restore their services.

Snyk experienced service degradation across all GitHub integrations for 1.1 hours due to a third-party incident. The degradation affected multiple Snyk services including IaC, Open Source, Learn, Container, Code, and AppRisk components. All services recovered to normal operation after the third party implemented mitigation steps to restore their services.

Snyk IDE plugins experienced performance issues that prevented scans from triggering when Snyk Code was enabled, affecting users across JetBrains, VSCode, Eclipse, and Visual Studio environments for 22.4 hours. Users could work around the issue by downgrading to specific previous plugin versions (JetBrains v2.19.0, VSCode v2.28.1, Eclipse v3.7.0, Visual Studio v2.7.0). The issue was resolved with the release of CLI version 1.1303.1, which customers needed to update to in order to use the latest IDE plugin versions.

Snyk's Open Source testing and scanning functionality experienced degradation on the US-02 environment (app.us.snyk.io), affecting project importing, retests, project loading, and PR checks with users encountering "Something went wrong" and "project could not be created" errors. The CLI `snyk monitor` command for saving results to the UI was also impacted, though `snyk test` continued working. The issue was resolved after 49 minutes with a fix implementation and subsequent monitoring period.

Snyk CLI Version 1.1303.0 experienced an issue with the --report option for static analysis, affecting multiple Snyk components including IaC, Open Source, Container, Code, AppRisk, and Learn services. Customers were advised to revert to the previous CLI version 1.1302.1 as a workaround while engineers investigated and prepared a fix. The issue was resolved after 24.2 hours when engineers successfully deployed the fix across all environments, restoring normal service functionality.

Snyk experienced a data freshness issue that affected the Inventory page within the Snyk AppRisk component, causing outdated information to be displayed to users. Engineers identified the root cause and implemented an immediate fix to restore up-to-date inventory data. The incident was resolved after 1.3 hours with the Inventory page returning to normal operation.