Snyk Outage History

Snyk experienced a degradation in PDF export functionality for reports across all product components (IaC, Open Source, Container, Code, and AppRisk) for 4.3 hours. The engineering team implemented a fix and monitored the platform to ensure stability. The incident was resolved with no further issues observed during the monitoring period.

Snyk's GitHub Cloud app integrations experienced degraded service due to a broader service issue on GitHub's end that affected github.com and their external API services. The incident impacted multiple Snyk components including Snyk Code, Snyk IaC, Snyk Container, Snyk AppRisk, Snyk Open Source, and Snyk Learn. The service was restored after 10 minutes once GitHub resolved their underlying issue.

Snyk Code Tests experienced degraded performance for 1 hour, causing test failures on scans and pull requests even when no vulnerabilities were present. The issue affected the Snyk Code component and was resolved through a fix deployment that restored normal operations for Code Scans (SAST). Engineers applied mitigations to the SNYK-US-01 region before fully resolving the service degradation.

The Snyk Issues API experienced degraded performance for 12 minutes, affecting multiple Snyk services including Code, Open Source, Container, and Infrastructure as Code (IaC) components. The issue was investigated and resolved, with all systems returning to operational status.

Snyk experienced degraded performance affecting CLI tests and monitoring in the US-01 multi-tenant environment, impacting all major components including Open Source, AppRisk, Code, Container, and IaC services. The incident lasted 67.8 hours, with engineers deploying a mitigation after identifying the issue and implementing a fix that restored normal operations for Code Scans and other affected services.

Snyk experienced a 16-hour degradation affecting PDF export functionality for reports across all major components including IaC, Learn, AppRisk, Open Source, Container, and Code services. Engineers implemented a fix and monitored the platform before confirming resolution with no further issues observed.

Snyk experienced degraded performance in their Recurring Tests feature starting April 11th, causing delays for customers across all Snyk products including Container, Open Source, Code, and IaC scanning services. The issue persisted for 42.3 hours until engineers deployed a mitigation on April 13th, followed by a monitoring period to ensure stability before full resolution on April 15th.

Snyk experienced a major service degradation lasting 4.7 hours that affected all components (Snyk Code, AppRisk, Container, IaC, Open Source, and Learn) in the US-01 environment (app.snyk.io), causing performance issues and access failures for customers. Engineers implemented mitigation steps that improved performance, followed by a monitoring period to ensure stable recovery. The incident was fully resolved with no further issues observed during the final monitoring phase.

Snyk experienced intermittent PR check failures in their US multi-tenant environment due to processing issues with GitHub and GitLab webhooks. The incident affected all major Snyk components including Code, Container, IaC, Open Source, and AppRisk services. Engineers mitigated the webhook processing issues within 15 minutes, resolving the failed requests and elevated response times.

Snyk experienced degradation affecting their recurring tests service, causing delays in customers' daily recurring tests. The incident impacted multiple Snyk components including Snyk Open Source and Snyk Code services for 25.5 hours. The issue was resolved and recurring tests returned to normal operation.