Outage in Socio

Authentication issue on several products due to Firebase Incident

Resolved Major

June 12, 2025 - Started 9 months ago - Lasted about 10 hours
Official incident page

Incident Report

We’re currently experiencing a service disruption with our Platform, Web App, and Mobile App due to Firebase related incident.

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 06/13/2025 04:09AM

This incident has been resolved.

MONITORING 9 months ago - at 06/12/2025 07:07PM

We are continuing to monitor for any further issues.

MONITORING 9 months ago - at 06/12/2025 07:07PM

Firebase side seems operational, we will be monitoring for the performance of the systems.

IDENTIFIED 9 months ago - at 06/12/2025 06:30PM

Recent incidents (2)
Last updated time: 12 Jun 2025, 11:27 PDT

Refresh

Google Cloud Outage is blocking all tests in Test Lab
Active

Start Time: 12 Jun 2025, 11:10 PDT
Last update:
12 Jun 2025, 11:25 PDT

Impacted products:
Test Lab
Firebase App Hosting API and Origin Outage
Active

Start Time: 12 Jun 2025, 11:15 PDT
Last update:
12 Jun 2025, 11:24 PDT

Impacted products:
App Hosting

INVESTIGATING 9 months ago - at 06/12/2025 06:20PM

We’re currently experiencing a service disruption with our Platform, Web App, and Mobile App due to Firebase related incident.

Latest Socio outages

AWS Route 53 Global Outage affecting the Platform and the Web App - over 1 year ago

08 August 2023 degraded performance - over 2 years ago

Issues with Streaming - 13 June 2023 - over 2 years ago

13 April 2023 Degraded Performance - almost 3 years ago

05 Dec 2022 AWS East Incident - about 3 years ago

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