08 August 2023 degraded performance

The Socio Platform has returned to normal operation and is functioning as expected. We will continue to monitor closely over the next 24 hours for any disturbances.

If you are still experiencing issues please don't hesitate to reach out via our Live Chat on our Socio Platform or via email (support@socio.events).

We've implemented a solution, and all products are now working as expected. We’ll continue to closely monitor our services for the next 24 hours to ensure normal operation.

If you continue to experience problems, try logging out and back in and/or clear your browser cache. Email us at support@socio.events or live chat with us if you need additional help.

We identified the cause of the issue and are working on a solution. We’ll continue to post status updates every hour until it’s resolved. Thank you for your patience.

If you have questions or need help, please don’t hesitate to email us at support@socio.events or live chat with us.

We're investigating degraded service affecting Webex Events Platform. Currently, Some planners are having issue accessing their events on the planner platform.

Affected regions: All

Workaround: There is no workaround at this time.

We’ll post another status update in an hour or when the issue is resolved. If you have questions or need help, please don’t hesitate to email us at support@socio.events or live chat with us.