RiskOS Service Outage

The issue impacting RiskOS has been resolved, and service has returned to normal operation. Customers should no longer experience errors, degraded performance, or delays when accessing RiskOS services and workflows.

Our teams have confirmed system stability and will continue to monitor performance closely.

We appreciate your patience throughout this incident and apologize for the impact this outage may have had on your operations.

RiskOS API and real-time processing services have been fully operational for all customers since 07:17 PM ET.

- Dashboard functionality, including case listing and search, has been restored for customers. Some customers may experience intermittent delays in seeing new case updates or decision changes reflected in the dashboard.
- Webhook deliveries remain impacted for a small subset of customers, and our team is actively working toward a full resolution.

We will continue to monitor system health and provide additional updates as we confirm complete service restoration.

Thank you for your patience and understanding.

We are currently investigating a system-wide issue impacting RiskOS. Customers may experience errors, degraded performance, or delays when accessing RiskOS services and workflows.

Our engineering teams are actively working to identify the root cause and restore full functionality as quickly as possible.
We will provide additional updates as more information becomes available.