Outage in Socure
[SEV3] Observed ID+ WL transactions failures due to latency
Resolved MinorIncident Report
We are investigating a slight degradation on the Watchlist product due to latency. Affecting both ID+ and RiskOS. The team is actively investigating this issue at this time.
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 08/10/2026 04:02PM
This incident has been resolved.
IDENTIFIED
16 days ago - at 08/10/2026 03:40PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
16 days ago - at 08/10/2026 03:40PM
We are investigating a slight degradation on the Watchlist product due to latency. Affecting both ID+ and RiskOS. The team is actively investigating this issue at this time.
Latest Socure outages
[SEV3] Increased Latency Affecting Transactions - 23 days ago
[SEV2] Errors affecting enablement of Watchlist Monitoring Subscriptions - about 1 month ago
[SEV 3] 5xx Errors Across Multiple Modules - 2 months ago
RiskOS Service Degradation - 2 months ago
Document Request Link Generation Degradation - 2 months ago
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