Outage in Socure
eCBSV Transaction Failure due to high latency
Resolved MinorIncident Report
Our Vendor, SSA, has reported that there is currently an elevated latency issue affecting eCBSV module. As a result, you may experience elevated response times. Our team is actively working with them to resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 09/03/2026 03:18PM
SSA resolved the elevated latency affecting the eCBSV module as of 2:00 AM ET. Response times have returned to normal. Thank you for your patience and understanding.
IDENTIFIED
7 days ago - at 09/02/2026 06:31PM
Our Vendor, SSA, has reported that there is currently an elevated latency issue affecting eCBSV module. As a result, you may experience elevated response times. Our team is actively working with them to resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Latest Socure outages
[SEV3] Observed ID+ WL transactions failures due to latency - about 1 month ago
[SEV3] Increased Latency Affecting Transactions - about 1 month ago
[SEV2] Errors affecting enablement of Watchlist Monitoring Subscriptions - about 2 months ago
[SEV 3] 5xx Errors Across Multiple Modules - 3 months ago
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