Outage in Socure
[Sev3] Increased Latency with Sigma Fraud and Synthetic
Resolved MinorIncident Report
We are observing increased latency affecting some customers using our Fraud and Synthetic products. Our team is actively investigating the issue. API requests are completing successfully, and we are not observing any API failures at this time.
We will provide further updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 09/16/2026 10:12AM
The issue impacting Fraud and Synthetic services has been resolved, and service has returned to normal operation. Customers should no longer experience increased latency or delays when accessing Fraud and Synthetic services
IDENTIFIED
about 6 hours ago - at 09/16/2026 09:39AM
We are observing increased latency affecting some customers using our Fraud and Synthetic products. Our team is actively investigating the issue. API requests are completing successfully, and we are not observing any API failures at this time.
We will provide further updates as more information becomes available.
Latest Socure outages
[SEV3] Batch processing delays on the dashboard - about 1 hour ago
eCBSV Transaction Failure due to high latency - 14 days ago
[SEV3] Observed ID+ WL transactions failures due to latency - about 1 month ago
[SEV3] Increased Latency Affecting Transactions - about 1 month ago
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