Outage in Socure
[SEV3] Impact on DocV and Watchlist monitoring events
Resolved MinorIncident Report
We are currently investigating an issue that created an impact on DocV and Watchlist monitoring services where errors were observed today September 8th, from 09:05 AM EST to 09:30 AM EST.
System has recovered, we are working on determining a root cause at this time.
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RESOLVED
1 day ago - at 09/08/2026 03:41PM
The issue impacting DocV and Watchlist monitoring services on September 8 has been resolved. No customer impact has been observed since 10:35 AM EST. We apologize for any disruption this may have caused.
INVESTIGATING
1 day ago - at 09/08/2026 02:54PM
We are currently investigating an issue that created an impact on DocV and Watchlist monitoring services where errors were observed today September 8th, from 09:05 AM EST to 09:30 AM EST.
System has recovered, we are working on determining a root cause at this time.
Latest Socure outages
eCBSV Transaction Failure due to high latency - 7 days ago
[SEV3] Observed ID+ WL transactions failures due to latency - about 1 month ago
[SEV3] Increased Latency Affecting Transactions - about 1 month ago
[SEV2] Errors affecting enablement of Watchlist Monitoring Subscriptions - about 2 months ago
[SEV 3] 5xx Errors Across Multiple Modules - 3 months ago
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