Outage in Socure
RiskOS Service Degradation
Resolved MajorIncident Report
We are currently experiencing errors affecting our RiskOS APIs. Our team is actively investigating the issue and will provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 06/23/2026 03:29AM
The issue impacting RiskOS has been resolved, and service has returned to normal operation. Customers should no longer experience errors, degraded performance, or delays when accessing RiskOS services and workflows.
Our teams have confirmed system stability and will continue to monitor performance closely.
We appreciate your patience throughout this incident and apologize for the impact this outage may have had on your operations.
MONITORING
25 days ago - at 06/23/2026 03:24AM
We are continuing to monitor our services and are not observing any errors at this time.
We will provide additional updates if there are any further changes.
MONITORING
25 days ago - at 06/23/2026 03:07AM
Our team has mitigated the issue that was causing errors with the RiskOS APIs. We are seeing error rates return to normal levels and are continuing to monitor the system closely.
We will provide additional updates if there are any further changes.
INVESTIGATING
25 days ago - at 06/23/2026 02:56AM
We are currently experiencing errors affecting our RiskOS APIs. Our team is actively investigating the issue and will provide updates as more information becomes available.
Latest Socure outages
[SEV2] Errors affecting enablement of Watchlist Monitoring Subscriptions - about 5 hours ago
[SEV 3] 5xx Errors Across Multiple Modules - 21 days ago
Document Request Link Generation Degradation - about 1 month ago
Admin Dashboard Transaction Search Latency - about 1 month ago
RiskOS Service Outage - about 1 month ago
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