Unplanned Outage - Identity Service (Sandbox)

We would like to provide an update that the Unplanned Outage for Identity Service has been resolved. Services have been monitored and all operations are running within normal service levels.

Partner Impact:

• Partners will experience 5XX errors for Identity services.

Customer Impact:

• No impact on customers however testings for the mentioned endpoints would be interrupted

Impacted endpoints:

POST /v1/persons/{person_id}/mobile_number
POST /v1/persons/{person_id}/tax_identifications
PATCH /v1/persons/{person_id}/tax_identifications/{id}
PATCH /v1/persons/{person_id}
POST /v1/persons/{person_id}mobile_number/confirm

API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:

https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1~1persons~1%7Bperson_id%7D~1identifications~1%7Bid%7D/get

In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.

We are continuing to investigate this issue.

We would like to inform you that we are experiencing unplanned outage for Identification Service where Identity API endpoint returned 5xx errors. We are working on it and we will update you as soon as possible.

Partner Impact:

• Partners will experience 5XX errors for Identity services.

Customer Impact:

• No impact on customers however testings for the mentioned endpoints would be interrupted

Impacted endpoints:

POST /v1/persons/{person_id}/mobile_number
POST /v1/persons/{person_id}/tax_identifications
PATCH /v1/persons/{person_id}/tax_identifications/{id}
PATCH /v1/persons/{person_id}
POST /v1/persons/{person_id}mobile_number/confirm

API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:

https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1~1persons~1%7Bperson_id%7D~1identifications~1%7Bid%7D/get

In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.