Outage in SolarWinds Database Performance

Query Sample Processing Slowdown

Resolved Minor

November 30, 2023 - Started almost 2 years ago
Official incident page

Incident Report

We have detected some slowdowns in Query Sample processing, and are currently investigating the issue

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 12/06/2023 10:51AM

This incident has been resolved.

MONITORING almost 2 years ago - at 12/05/2023 02:55PM

A small number of environments are still affected, and we are expecting to clear the remaining backlog by tomorrow (Wednesday 6th)

MONITORING almost 2 years ago - at 12/04/2023 04:50PM

The majority of samples are now being processed in real-time, and we continue to monitor the remaining backlog

MONITORING almost 2 years ago - at 12/03/2023 06:58PM

The Query Sample Processing backlog has continued to improve but is not yet 100% finished. Many customer environments are current, with a few seeing about a 1-day lag.

MONITORING almost 2 years ago - at 12/02/2023 06:33PM

While conditions have improved, the backlog has not yet cleared. We continue to monitor for the query sample processing backlog to clear.

MONITORING almost 2 years ago - at 12/01/2023 06:30PM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 12/01/2023 05:36PM

Last night, our team identified the issue and applied a fix. Conditions have improved and we are currently monitoring for the query sample processing backlog to clear

INVESTIGATING almost 2 years ago - at 11/30/2023 07:41PM

We have detected some slowdowns in Query Sample processing, and are currently investigating the issue

Latest SolarWinds Database Performance outages

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