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Outage in SolarWinds Database Performance

Ingest Pipeline Processing

Resolved Minor
November 19, 2024 - Started about 1 year ago - Lasted about 11 hours
Official incident page

Incident Report

Ingest pipeline congestion resulted in a backlog. We have disabled processing for some elements and things are stabilizing. Disabled elements will be re-enabled in a controlled fashion once all other customers are caught up
Components affected
SolarWinds Database Performance APIs SolarWinds Database Performance Metrics Ingest Pipeline SolarWinds Database Performance Alert Integrations

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/20/2024 06:30AM

This incident has been resolved.

MONITORING about 1 year ago - at 11/20/2024 06:16AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 11/19/2024 10:54PM

The issue has been identified and a fix has been implemented.

INVESTIGATING about 1 year ago - at 11/19/2024 09:10PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 11/19/2024 07:14PM

Ingest pipeline congestion resulted in a backlog. We have disabled processing for some elements and things are stabilizing. Disabled elements will be re-enabled in a controlled fashion once all other customers are caught up

Latest SolarWinds Database Performance outages

DPM System Degradation - 4 months ago
Login Issues - over 1 year ago
Checkins issue - over 1 year ago
Event processing - over 1 year ago
Query Sample Processing Slowdown - about 2 years ago

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