Outage in SolarWinds Database Performance

Checkins issue

Resolved Major
August 20, 2024 - Started 10 months ago - Lasted about 7 hours
Official incident page

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Outage Details

Connections to one of the shard servers are experiencing issues, which impacts environments hosted on that shard. We are investigating the issue.
Components affected
SolarWinds Database Performance Web Application SolarWinds Database Performance APIs SolarWinds Database Performance Metrics Ingest Pipeline SolarWinds Database Performance Metrics Downsampling SolarWinds Database Performance Query Sample Processing SolarWinds Database Performance Alert Integrations
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 08/21/2024 05:01AM

All backlogs have cleared, and no issues are evident with the service at this time.

MONITORING 10 months ago - at 08/21/2024 04:36AM

Most backlog has cleared and we are monitoring the progress

IDENTIFIED 10 months ago - at 08/21/2024 03:11AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 08/20/2024 11:19PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 08/20/2024 09:48PM

Connections to one of the shard servers are experiencing issues, which impacts environments hosted on that shard. We are investigating the issue.

Latest SolarWinds Database Performance outages

Ingest Pipeline Processing - 7 months ago
Login Issues - 10 months ago
Event processing - 10 months ago
Query Sample Processing Slowdown - over 1 year ago
Delayed Ingestion - over 1 year ago

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