Outage in Sonar

V2 Reporting Module Not Loading

Resolved Major
July 31, 2024 - Started 4 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating an issue with the reporting module not loading for users.
Components affected
Sonar CA - Looker Sonar US - Looker
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/31/2024 08:37PM

This incident has been resolved.

MONITORING 4 months ago - at 07/31/2024 06:55PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 07/31/2024 05:18PM

We have identified the issue causing the reporting module not to load. We are working on implementing a fix at this time.

INVESTIGATING 4 months ago - at 07/31/2024 03:31PM

We are continuing to investigate this issue and working with looker to resolve this issue.

INVESTIGATING 4 months ago - at 07/31/2024 02:06PM

We are currently investigating an issue with the reporting module not loading for users.

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