Outage in Sonos
Sonos Backgrounds - Unable to start playback
Resolved MajorIncident Report
Summary AI Generated
Sonos Backgrounds experienced a major service disruption where users were unable to start audio playback and existing playback would stop suddenly. The issue affected the core playback functionality of the Sonos Backgrounds service. The incident was resolved after 22 minutes of downtime.
We are currently experiencing issues with Sonos Backgrounds stopping playback suddenly, and not being able to start playback. We are currently working to resolve it.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/28/2026 04:28PM
This incident has been resolved.
INVESTIGATING
1 day ago - at 04/28/2026 04:11PM
We are currently experiencing issues with Sonos Backgrounds stopping playback suddenly, and not being able to start playback. We are currently working to resolve it.
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