Outage in SonoSuite

Delays in deliveries

Resolved Minor
March 29, 2023 - Started about 2 years ago - Lasted 5 months
Official incident page

Need to monitor SonoSuite outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SonoSuite, and never miss an outage again.
Start Free Trial

Outage Details

AWS Infrastructure had an error and this caused issues in our file-handling systems, file uploads and deliveries to channels could be affected.
Components affected
SonoSuite Sonosuite Platform
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 08/31/2023 09:45AM

This incident has been resolved.

MONITORING almost 2 years ago - at 07/07/2023 01:19PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 04/27/2023 09:35AM

The issue has been identified and a fix is being implemented.
Meanwhile, we are still experiencing issues in our file-handling systems. File uploads and deliveries to channels could be affected.
Please contact support@sonosuite.com for assistance if you encounter these problems.

INVESTIGATING about 2 years ago - at 03/29/2023 08:11AM

AWS Infrastructure had an error and this caused issues in our file-handling systems, file uploads and deliveries to channels could be affected.

Latest SonoSuite outages

Partial Outage Database - over 1 year ago
Partial Outage Database - over 1 year ago
AWS Infrastructure issue - over 2 years ago
AWS Infrastructure issue - over 2 years ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook