Is Sortly Down?

This page shows the live Sortly status so you can confirm in seconds if Sortly is down.

Sortly current status

Updated a few minutes ago

Sortly is operational

IsDown pulls data from the official status page every few minutes and collects user-reported Sortly issues.
Refresh the page to see the latest updates.

Sortly incident history

IsDown has tracked 12 incidents since started monitoring Sortly downtimes in June 2023. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Apr 07 2025
    Performance is temporarily degraded

    about 1 month ago · lasted 41 minutes

    We are currently investigating this issue.

  • Mar 21 2025
    TEST

    about 2 months ago · lasted 23 minutes

    We are currently investigating this issue.

  • May 07 2024
    Performance is temporarily degraded

    about 1 year ago · lasted about 2 hours

    We are currently investigating this issue.

  • Jun 2023 ...
    IsDown started monitoring Sortly status

    We've tracked and collected 12 incidents since started monitoring Sortly status

Sign up and check all outage history

Sortly user-reported issues in the last 24 hours

This chart displays the number of user-reported Sortly problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Latest user comments about Sortly issues

  • J

    James

    Will not create/add new items to inventory

  • M

    Mattr

    Will not load spinning wheel of death

  • E

    eric

    will not load. other websites fine

  • A

    Albert

    Not able to reach sortly.

  • C

    C

    Cant access it on the web, refuses to load

  • A

    Ali

    Unresponsive website and apps

  • D

    Demetrius

    getting 404 error on sortly. has not been operational for the last hour and 20 minutes

  • C

    Carrie

    Spinning and not connecting

  • K

    Kevin

    Sortly will not load or update on both desktop browser and mobile.

  • N

    Nate

    Sortly is not loading and is just giving me a laoding screen when attempting to login

  • J

    Jennifer

    Can't log in on app or website. Page showed no inventory before I tried to refresh and log in again.

  • M

    Mike

    Not loading for myself or anyone on my team.

  • A

    alex

    account not found for entire team

  • T

    Terry

    Not syncing The page says- Welcome back Terry Please give us a few minutes to sync your items and folders

  • L

    Luri

    It's frozen. Nothing loads.

Sortly outages in the last 30 days

Number of Incidents

0 issues

Last incident

36 days ago

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Check Sortly components, services, or regions current status in real-time

Sortly Platform API
OK
Image Processing
OK
Item Import
OK
Item Export
OK

Having problems with Sortly? What can you do?

  1. First, stay calm.

    • We know it's stressful when Sortly is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.

  2. Make a quick evaluation of the impact of the Sortly outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Sortly already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Sortly status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.

  3. Communicate with your team and users quickly

    • If Sortly is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.

  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.

  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.

  6. Did Sortly recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.

  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.

  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Want to be informed about Sortly status changes?

IsDown offers an easy way to monitor Sortly with maximum flexibility

Major Outages Notifications

IsDown monitors Sortly for major outages. A major outage is when Sortly experiences a critical issue that severely affects one or more services/regions. When Sortly marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Sortly status page for minor outages. A minor outage is when Sortly experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Sortly status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Sortly publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Sortly and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Sortly and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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Frequently Asked Questions

Is Sortly down today?

Sortly isn't down. You can check Sortly status and incident details on the top of the page. IsDown continuously monitors Sortly official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Sortly status?

Sortly is currently operational. You can check Sortly status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Sortly outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Sortly slow today?

Currently there's no report of Sortly being slow. Check on the top of the page if there are any reported problems by other users.

How are Sortly outages detected?

IsDown monitors the Sortly official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Sortly outage?

Sortly last outage was on April 07, 2025 with the title "Performance is temporarily degraded"

Sortly not working for you? How do I know if Sortly is down?

How can I check Sortly status and outages?

Why use IsDown to monitor Sortly instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Sortly and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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