Check if Sortly is down, official outages, user-reported issues, and outages map.
Sortly is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 12 incidents since started monitoring Sortly status in June 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Sortly outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Apr 07, 2025 07:12 PM BST | 
                                              
                                                Minor
                                              
                                             We are currently investigating this issue.
                                             | 41 minutes | 
| Mar 21, 2025 10:58 AM GMT | 
                                              
                                                Minor
                                              
                                             We are currently investigating this issue.
                                             | 23 minutes | 
| May 07, 2024 03:50 PM BST | 
                                              
                                                Minor
                                              
                                             We are currently investigating this issue.
                                             | about 2 hours | 
| May 06, 2024 04:34 PM BST | 
                                              
                                                Minor
                                              
                                             Sortly's performance is temporarily degraded. We're working to resolve it.
                                             | about 4 hours | 
| Feb 09, 2023 05:01 PM GMT | 
                                              
                                                Minor
                                              
                                             We are investigating the cause and will return shortly.
                                             | Ongoing | 
| Feb 07, 2023 05:45 PM GMT | 
                                              
                                                Major
                                              
                                             We are currently investigating an issue in our backend. We should be back up and running shortly.
                                             | Ongoing | 
| Jan 30, 2023 11:11 AM GMT | 
                                              
                                                Minor
                                              
                                             We are investigating a server issue.
                                             | Ongoing | 
| Jan 28, 2023 08:57 PM GMT | 
                                              
                                                Minor
                                              
                                             We are investigating a server issue.
                                             | Ongoing | 
| Jan 28, 2023 06:13 PM GMT | 
                                              
                                                Minor
                                              
                                             We are currently experiencing an unscheduled downtime; we should be back up and running shortly.
                                             | Ongoing | 
| Jun 20, 2021 02:50 PM BST | 
                                              
                                                Minor
                                              
                                             We are currently investigating an issue with the infrastructure that serves search results and it...
                                             | Ongoing | 
 
    See what users are saying about Sortly issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
James - Will not create/add new items to inventory.
Mattr - Will not load spinning wheel of death .
eric - will not load. other websites fine.
Albert - Not able to reach sortly. .
C - Cant access it on the web, refuses to load.
Ali - Unresponsive website and apps.
Demetrius - getting 404 error on sortly. has not been operational for the last hour and 20 minutes.
Carrie - Spinning and not connecting .
Kevin - Sortly will not load or update on both desktop browser and mobile..
Nate - Sortly is not loading and is just giving me a laoding screen when attempting to login.
Jennifer - Can't log in on app or website. Page showed no inventory before I tried to refresh and log in again..
Mike - Not loading for myself or anyone on my team. .
alex - account not found for entire team.
Terry - Not syncing The page says- Welcome back Terry Please give us a few minutes to sync your items and folders .
Luri - It's frozen. Nothing loads..
| Component | Status | 
|---|---|
| Image Processing | OK | 
| Item Export | OK | 
| Item Import | OK | 
| Sortly Platform API | OK | 
Inventory management software that offers item tracking through image processing, and supports data import and export via its API.
Monitoring Sortly since June 2023
Tracking 4 Sortly services and regions
2 incidents in 2025
IsDown is a status page aggregator that monitors if Sortly and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Sortly, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Sortly (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Sortly's 4 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Sortly and other services.
 
            IsDown checks Sortly official status page for major/minor outages or downtimes. A major outage is when Sortly experiences a critical issue that severely affects one or more services/regions. A minor incident is when Sortly experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Sortly outage, we send you an alert and update your dashboard and status page.
Sortly and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Sortly status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Sortly publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Sortly and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Sortly but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for Free 
                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Sortly and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of Sortly and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for Free 
                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Sortly down?'
Start Monitoring for Free 
                        While Downdetector relies on user-submitted reports to detect Sortly outages, IsDown monitors Sortly's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Sortly status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Sortly in a single dashboard. | ||
| Instant Sortly outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Sortly official status and user-reported issues. | ||
| Maintenance feed for Sortly | ||
| Granular alerts filtering by Sortly components and regions. | 
14-day free trial • No credit card required
Sortly isn't down. You can check Sortly status and incident details on the top of the page. IsDown continuously monitors Sortly official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Sortly is currently operational. You can check Sortly status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Sortly being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Sortly official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Sortly last outage was on April 07, 2025 with the title "Performance is temporarily degraded"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Sortly and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Sortly is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Sortly's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required