Outage in Spare Platform

Performance Issues and Unexpected Delays In Features Behavior.

Resolved Minor

December 11, 2025 - Started 2 months ago - Lasted 35 minutes
Official incident page

Incident Report

We are currently investigating reports of performance issues affecting our platform. Users may experience slower load times and unexpected delays when using certain features. Our engineering team has identified the cause and is working to restore full service stability as quickly as possible. We apologize for the disruption and will provide further updates shortly.

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 12/11/2025 02:54PM

A solution has been implemented, and platform performance has returned to normal levels. All features are now fully operational. We apologize for the disruption and appreciate your patience while we worked to resolve this.

IDENTIFIED 2 months ago - at 12/11/2025 02:36PM

Our engineering team is continuing to work on resolving this issue. We do not have a definitive time for resolution yet, but this remains our top priority. We will provide another update as soon as we have more information.

IDENTIFIED 2 months ago - at 12/11/2025 02:19PM

We are currently investigating reports of performance issues affecting our platform. Users may experience slower load times and unexpected delays when using certain features.

Our engineering team has identified the cause and is working to restore full service stability as quickly as possible. We apologize for the disruption and will provide further updates shortly.

Latest Spare Platform outages

Service Disruption: Mapbox Navigation Errors - 17 days ago

Stop pages are unresponsive and loading slowly. - 28 days ago

Spare Support Ticketing System Down - about 1 month ago

General Slowness Affecting Spare Platform - 2 months ago

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