Outage in Spark Hire
Windows 10 Update - Some users experiencing recording issues
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
We haven't seen any additional instances of this after several weeks of monitoring.
We've identified a potential resolution for the issue related to Windows 10 updates and have begun rolling it out users. We will continue to monitor the issue over the next few days.
Due to some recent Windows 10 updates, some users are reporting issues with video recording on Windows 10 devices using Chrome or Edge browsers.
We're investigating this further and will update this status bulletin with more information as it becomes available.
Users impacted by this issue should try recording on another non-Windows 10 device (e.g. mobile phone).
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