Outage in Spektrix

System slowness and error pages

Resolved Minor
March 27, 2025 - Started 7 months ago - Lasted 40 minutes
Official incident page

Incident Report

Hi there, We are aware that for some users there has been some intermittent system slowness and some of you have also experienced error pages when clicking within the system. We identified this issue at around 16:15 GMT / 12:15 EST and were able to take immediate steps to resolve this. This resulted in improvements but there have been further issues since this time that have caused further error pages to occur. We are going through the resolution steps to fix this now and will update further as we progress through this work.
Components affected
Spektrix System - UK/IE Spektrix System - US/CAN

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/27/2025 06:07PM

This incident has been resolved.

IDENTIFIED 7 months ago - at 03/27/2025 05:29PM

Hi there,

We are aware that for some users there has been some intermittent system slowness and some of you have also experienced error pages when clicking within the system.

We identified this issue at around 16:15 GMT / 12:15 EST and were able to take immediate steps to resolve this. This resulted in improvements but there have been further issues since this time that have caused further error pages to occur.

We are going through the resolution steps to fix this now and will update further as we progress through this work.

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