Outage in Spektrix

Payments not available via Adyen Gateway

Resolved Major
April 21, 2025 - Started 7 days ago - Lasted about 12 hours
Official incident page

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Outage Details

Adyen is experiencing degraded performance that resurfaced today around 19:35 GMT / 14:35 EDT. Those who use Spektrix Payments as their payment provider may be affected and be unable to take payments. We suspect this may affect all Spektrix clients on Adyen including those in the US, CA, UK and Ireland. For real time updates, you can subscribe to Adyen's status page: https://status.adyen.com/
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 04/22/2025 07:18AM

Payment processing through Adyen has been stabilised since around 1.15am BST / 8.15pm EDT, and Adyen have now marked the issue as resolved. All payments should now be going through normally.

IDENTIFIED 7 days ago - at 04/21/2025 08:15PM

21:14 GMT / 16:14 EST Update:
Adyen is continuing to experience problems that started around 19:35 GMT / 14:35 EDT today. During this time you may experience issues with processing card payments in the Sales interface and through your websites. We are continuing to monitor the situation across our Spektrix Payments users in North America, the UK, and Ireland and will post updates as we are made aware of them.

For real time updates, you can also view Adyen's status page: https://status.adyen.com/

IDENTIFIED 7 days ago - at 04/21/2025 07:17PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 days ago - at 04/21/2025 07:03PM

Adyen is experiencing degraded performance that resurfaced today around 19:35 GMT / 14:35 EDT. Those who use Spektrix Payments as their payment provider may be affected and be unable to take payments. We suspect this may affect all Spektrix clients on Adyen including those in the US, CA, UK and Ireland. For real time updates, you can subscribe to Adyen's status page: https://status.adyen.com/

Latest Spektrix outages

System slowness and error pages - about 1 month ago
System slowness and error pages - about 1 month ago
System Slowness for some users - about 1 month ago

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