Outage in Spiceworks

Cloud Help Desk - Performance - Slow or failed page load to open/my tickets lists

Resolved Minor
September 25, 2024 - Started 3 months ago - Lasted about 5 hours
Official incident page

Need to monitor Spiceworks outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Spiceworks, and never miss an outage again.
Start Free Trial

Outage Details

We have reports of slow page load times (or failure to load) when using the back option to move away from a single ticket to the ticket list. The development team is aware of and investigating the issue.
Components affected
Spiceworks Cloud Help Desk
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/25/2024 05:55PM

Indications from users testing, and our internal tests show the fix is effective.

MONITORING 3 months ago - at 09/25/2024 02:41PM

A fix has been put in place. Please let support@spiceworks.com know if you're still seeing the issue on the "no split" ticket view.

INVESTIGATING 3 months ago - at 09/25/2024 12:44PM

We have reports of slow page load times (or failure to load) when using the back option to move away from a single ticket to the ticket list. The development team is aware of and investigating the issue.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3279 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required