Outage in Splashtop

We have received reports regarding users unable to connect to their remote computers in conjunction with specific versions of Datto RMM.

Resolved Minor
April 24, 2024 - Started 8 months ago - Lasted about 8 hours
Official incident page

Need to monitor Splashtop outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Splashtop, and never miss an outage again.
Start Free Trial

Outage Details

We have received reports regarding users unable to connect to their remote computers in conjunction with specific versions of Datto RMM. Our team is actively investigating the issues and will post updates once we have more information or resolution.
Components affected
Splashtop remote desktop service
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/25/2024 04:43AM

This incident has been resolved.

MONITORING 8 months ago - at 04/25/2024 03:01AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 months ago - at 04/25/2024 02:43AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 months ago - at 04/24/2024 08:44PM

We have received reports regarding users unable to connect to their remote computers in conjunction with specific versions of Datto RMM. Our team is actively investigating the issues and will post updates once we have more information or resolution.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime