Outage in SpotMe

Android App – Business card scanning feature issue

Resolved Minor
April 16, 2025 - Started 6 months ago - Lasted about 21 hours
Official incident page

Incident Report

We have identified an issue affecting the Business Card QR code scanning feature on all Android apps running version 2.32.0 and above. This issue may cause the app to crash when using the feature and a fix is currently being rolled out through an app update. We recommend updating to the latest version as soon as it becomes available.
Components affected
SpotMe Android app

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 04/17/2025 08:46AM

The issue affecting the Business Card QR code scanning feature on Android (v2.32.0+) has been resolved in version 2.34.1. We recommend updating to the latest version.

MONITORING 6 months ago - at 04/16/2025 02:18PM

A fix has been deployed to address the issue affecting the Business Card QR code scanning feature on Android apps version 2.32.0 and above. This issue was causing crashes when using the feature. The updated version (2.34.1) is now rolling out. We recommend users update to version 2.34.1 as soon as it becomes available in their app store.

IDENTIFIED 6 months ago - at 04/16/2025 11:35AM

We have identified an issue affecting the Business Card QR code scanning feature on all Android apps running version 2.32.0 and above. This issue may cause the app to crash when using the feature and a fix is currently being rolled out through an app update. We recommend updating to the latest version as soon as it becomes available.

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