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Outage in SpotMe

Backstage Chat Support issue

Resolved Minor
January 09, 2026 - Started 27 days ago - Lasted 44 minutes
Official incident page

Incident Report

We are currently experiencing issues with our Backstage Chat Support. Users may encounter slowness and errors while using this feature. The issue has been identified as originating from our third-party provider. In the meantime, you can contact Support via email at customersupport@spotme.com. We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution.
Components affected
SpotMe Backstage

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 01/09/2026 08:58PM

The issues with our Backstage Chat Support have been resolved, and the service is now back to normal. Thank you for your patience.

IDENTIFIED 27 days ago - at 01/09/2026 08:26PM

We are currently experiencing issues with our Backstage Chat Support. Users may encounter slowness and errors while using this feature. The issue has been identified as originating from our third-party provider. In the meantime, you can contact Support via email at customersupport@spotme.com. We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution.

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