Outage in SpotMe
Backstage Chat Support issue
Resolved MinorIncident Report
We are currently experiencing issues with our Backstage Chat Support. Users may encounter slowness and errors while using this feature. The issue has been identified as originating from our third-party provider. In the meantime, you can contact Support via email at customersupport@spotme.com. We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 01/09/2026 08:58PM
The issues with our Backstage Chat Support have been resolved, and the service is now back to normal. Thank you for your patience.
IDENTIFIED
2 days ago - at 01/09/2026 08:26PM
We are currently experiencing issues with our Backstage Chat Support. Users may encounter slowness and errors while using this feature. The issue has been identified as originating from our third-party provider. In the meantime, you can contact Support via email at customersupport@spotme.com. We apologize for any inconvenience this may cause and appreciate your patience as we work towards a resolution.
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