Outage in SpotOn

Loyalty Timeouts

Resolved Minor
February 03, 2023 - Started about 2 years ago - Lasted about 4 hours
Official incident page

Need to monitor SpotOn outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SpotOn, and never miss an outage again.
Start Free Trial

Outage Details

SpotOn Engineering is noting some timeouts with loyalty. We are currently investigating the issue.
Components affected
SpotOn Loyalty
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 02/03/2023 10:06PM

This incident has been resolved.

MONITORING about 2 years ago - at 02/03/2023 08:51PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 02/03/2023 08:10PM

Noting some needed optimization for an AWS RDS instance. Currently making the necessary updates.

INVESTIGATING about 2 years ago - at 02/03/2023 05:49PM

SpotOn Engineering is noting some timeouts with loyalty. We are currently investigating the issue.

Latest SpotOn outages

Apple Pay for Online Ordering Degradation - 2 months ago
3rd party ordering incident - 3 months ago
FreshKDS integration outage - 3 months ago
Restaurant reporting is degraded - 3 months ago
Restaurant reporting is degraded - 3 months ago

Rely on a lot of vendors? We make monitoring them easy

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3746 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook