Outage in SpotOn

Service Interruption to SpotOn Restaurant Systems

Resolved Minor
August 05, 2024 - Started 5 months ago - Lasted about 7 hours
Official incident page

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Outage Details

SpotOn Restaurant systems are experiencing login and connectivity issues. We have identified the issue and corrective actions are underway.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/05/2024 10:35PM

This incident has been resolved. Systems are operating as expected.

MONITORING 5 months ago - at 08/05/2024 07:11PM

We have resolved the issues and will continue to closely monitor.

MONITORING 5 months ago - at 08/05/2024 07:08PM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 08/05/2024 07:07PM

SpotOn Restaurant connectivity issues have been fixed and service outages have been resolved. POS Online Ordering systems are online and functional. We continue to monitor the situation.

IDENTIFIED 5 months ago - at 08/05/2024 05:30PM

We are currently experiencing a service outage affecting SpotOn Restaurant POS. Our team is actively working to resolve the issue and investigate the root cause. We expect resolution to take several hours. In the meantime, please use the Virtual Terminal here (http://dashboard.spoton.com) within the dashboard to process payments. Click on the icon with 9 dots in the top menu and choose Virtual Terminal.

IDENTIFIED 5 months ago - at 08/05/2024 04:32PM

We continue to work to restore connectivity.

IDENTIFIED 5 months ago - at 08/05/2024 03:24PM

SpotOn Restaurant systems are experiencing login and connectivity issues. We have identified the issue and corrective actions are underway.

Latest SpotOn outages

3rd party ordering incident - about 1 month ago
FreshKDS integration outage - about 1 month ago
Restaurant reporting is degraded - about 1 month ago
Restaurant reporting is degraded - about 1 month ago

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