Outage in SpotOn
Payments and System Issue
Resolved MajorIncident Report
We are currently investigating an issue impacting the Aries8 Customer Facing Display and other POS functions. Our team is working to identify the root cause and will provide an update within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 10/15/2024 05:54PM
This incident has been resolved.
MONITORING
over 1 year ago - at 10/15/2024 04:20PM
The rolling restart is complete and we are monitoring the results.
IDENTIFIED
over 1 year ago - at 10/15/2024 04:11PM
We are currently doing a rolling restart so you may see some residual effects while this is happening.
INVESTIGATING
over 1 year ago - at 10/15/2024 03:45PM
The payments issues may be impacting all Customer Facing Displays. An immediate fix to is reprovision the station. The team is still investigating holistic resolution.
INVESTIGATING
over 1 year ago - at 10/15/2024 03:14PM
The team has identified the root cause and we are continuing to investigate a fix.
INVESTIGATING
over 1 year ago - at 10/15/2024 02:46PM
We are currently investigating an issue impacting the Aries8 Customer Facing Display and other POS functions. Our team is working to identify the root cause and will provide an update within 30 minutes.
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