Outage in SpotOn
Restaurant order reporting is experiencing data inconsistencies
Resolved MinorIncident Report
We have identified an issue where order reporting is degraded. This is visible for some merchants in Daily Sales Report and Payments reporting in Restaurant Reporting and Dashboard.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 11/12/2024 02:57AM
This incident has been resolved.
MONITORING
over 1 year ago - at 11/12/2024 01:30AM
A fix has been implemented and we are monitoring the results. We expect the reporting data to be in sync in approximately 1.5hrs.
INVESTIGATING
over 1 year ago - at 11/12/2024 12:00AM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 11/11/2024 10:49PM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 11/11/2024 10:47PM
We have identified an issue where order reporting is degraded. This is visible for some merchants in Daily Sales Report and Payments reporting in Restaurant Reporting and Dashboard.
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