Outage in SpotOn

FreshKDS integration outage

Resolved Major

November 12, 2024 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue that is impacting the ability for FreshKDS to take orders

Components affected

SpotOn Restaurant Reporting

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 11/13/2024 02:16AM

This incident has been resolved.

MONITORING 12 months ago - at 11/13/2024 01:42AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 11/13/2024 01:16AM

Additional 3rd party order integrations are impacted by this outage: Fresh KDS, Incentivio, Chowly, Bite, Captain AI, Ovation.

INVESTIGATING 12 months ago - at 11/13/2024 12:07AM

We are investigating an issue that is impacting the ability for FreshKDS to take orders

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