Outage in SpotOn
Dashboard + Reporting are not loading (due to AWS outage)
Resolved MajorIncident Report
Amazon Web Services (AWS) is experiencing an outage that is resulting in some users not being able to access reporting and dashboard. We are monitoring their updates and working to mitigate any downstream effects on our services. We will continue to provide updates as AWS releases more information.
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 10/20/2025 07:30PM
This incident has been resolved - Reporting and dashboard services have recovered to pre-incident baselines.
MONITORING
12 days ago - at 10/20/2025 06:09PM
We are seeing dashboard and reporting services begin to recover and are monitoring performance closely.
INVESTIGATING
12 days ago - at 10/20/2025 05:41PM
Amazon Web Services (AWS) is experiencing an outage that is resulting in some users not being able to access reporting and dashboard. We are monitoring their updates and working to mitigate any downstream effects on our services. We will continue to provide updates as AWS releases more information.
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