Outage in SpotOn

Gift Card Transaction Failures Due to Third Party Outage

Resolved Minor
October 29, 2025 - Started 3 days ago - Lasted about 7 hours
Official incident page

Incident Report

The team is investigating an issue with a third party Gift Card provider that is causing transaction to fail for some customers.
Components affected
SpotOn Gift Cards

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/30/2025 12:47AM

This incident has been resolved.

INVESTIGATING 3 days ago - at 10/29/2025 08:42PM

The ongoing Microsoft Azure outage continues to impact some gift card transactions. Microsoft estimates a full resolution by 23:20 UTC. Refer to the Microsoft Azure status page for additional details https://azure.status.microsoft/en-us/status

INVESTIGATING 3 days ago - at 10/29/2025 05:35PM

The team is investigating an issue with a third party Gift Card provider that is causing transaction to fail for some customers.

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