Outage in SpotOn
Dashboard new user activation failing
Resolved MinorIncident Report
Summary AI Generated
SpotOn's Merchant Dashboard experienced a 35-minute outage where new users were unable to activate their accounts through activation emails. The issue was identified and fixed, with the service fully restored. Previously impacted users can now re-click their activation email links to successfully activate their accounts.
New Dashboard users are currently unable to activate their accounts. We're actively investigating.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 02/24/2026 06:51PM
This incident has been resolved. Any previously impacted users can re-click the link in the activation email to activate their account.
MONITORING
7 days ago - at 02/24/2026 06:33PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 days ago - at 02/24/2026 06:28PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
7 days ago - at 02/24/2026 06:18PM
We are continuing to investigate this issue.
INVESTIGATING
7 days ago - at 02/24/2026 06:18PM
New Dashboard users are currently unable to activate their accounts. We're actively investigating.
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