Delays in listing transactions using the API listing endpoints.

The Spreedly team has identified and corrected the cause for the gap in reporting data for some customers.

Reporting is affected for both API and Dashboard users during the period of time from 2024-05-30 15:15 - 2024-05-30 15:55 UTC. This gap did not affect the state or success of customer transactions, but reporting during this time frame may not reflect those transactions.

We have confirmed that reporting outside of the specified time range is fully functional. We will communicate when reporting data has been corrected via the post-mortem for this incident.

We have identified a gap in reporting for some customers listing recent transactions using the API listing endpoints, which may affect /v1/transactions/ and list Payment Methods /v1/payment_methods. We are aware of the issue and are working to implement a fix.