Outage in Spreedly

Delays in listing transactions using the API listing endpoints.

Resolved Major
July 18, 2024 - Started 5 months ago - Lasted about 17 hours
Official incident page

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Outage Details

We have identified a gap in reporting for some customers listing recent transactions using the API listing endpoints, which may affect /v1/transactions/ and list Payment Methods /v1/payment_methods. We are aware of the issue and are working to implement a fix.
Components affected
Spreedly Core Secondary API
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/19/2024 12:45PM

After closely monitoring our reporting systems and confirming that all systems are stable and functioning as expected, this incident is considered resolved.

We apologize for any inconvenience or disruption.

MONITORING 5 months ago - at 07/19/2024 04:03AM

The Spreedly team has identified and implemented a fix to resolve the delay in our API listing endpoint and dashboard reporting.
This delay did not affect the state or success of customer transactions, but reporting during this time frame may not be accurately reflected.

This incident is being closely monitored, and we apologize for any inconvenience or disruption.

IDENTIFIED 5 months ago - at 07/18/2024 07:59PM

We have identified a gap in reporting for some customers listing recent transactions using the API listing endpoints, which may affect /v1/transactions/ and list Payment Methods /v1/payment_methods. We are aware of the issue and are working to implement a fix.

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