Outage in Spreedly

System Instability - Endpoint Disruptions

Resolved Minor
November 27, 2024 - Started 25 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We experienced a brief period of system instability during which multiple endpoints were impacted. This issue resulted in intermittent errors and disruptions in service. Starting at 2:28 PM UTC our team promptly identified the root cause of the issue, and as of 2:33 PM UTC, the problem was resolved. Since then, we have not observed any recurrence of this issue. We are closely monitoring the system to ensure continued stability and are taking steps to prevent similar incidents in the future. We apologize for any inconvenience caused and thank you for your understanding. If you have any questions or concerns, please reach out and our support team will be happy to assist.
Components affected
Spreedly Core Transactional API
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 11/27/2024 07:18PM

After closely monitoring and confirming that all systems are stabilized and functioning as expected, this incident is considered resolved. No further customer impact is expected.

We are completing our investigation with regard to the causes of the incident and any residual impact.

We apologize for any inconvenience or disruption.

MONITORING 25 days ago - at 11/27/2024 04:08PM

We experienced a brief period of system instability during which multiple endpoints were impacted. This issue resulted in intermittent errors and disruptions in service.

Starting at 2:28 PM UTC our team promptly identified the root cause of the issue, and as of 2:33 PM UTC, the problem was resolved. Since then, we have not observed any recurrence of this issue.

We are closely monitoring the system to ensure continued stability and are taking steps to prevent similar incidents in the future.
We apologize for any inconvenience caused and thank you for your understanding.

If you have any questions or concerns, please reach out and our support team will be happy to assist.

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