Elevated search errors

Rolling back the recent change has resolved this incident, and we have confirmed that we are no longer seeing query errors. Individual Connected Search customers who we know to have been affected have already had a proactive ticket raised by Lucidworks Support. Any additional inquiries or follow-ups can be submitted by visiting our Support Portal: https://support.lucidworks.com/hc/en-us

We will post a full postmortem here within 48 hours.

We are experiencing an elevated rate of search errors for Connected Search customers. Many queries are currently returning 504 responses and the calls are unable to complete. Lucidworks personnel are actively investigating.