Outage in SpringboardVR

Promo Reel Erratic Running

Resolved Minor

February 11, 2023 - Started about 3 years ago
Official incident page

Incident Report

We are aware of an issue affecting a small number of operators where their Promo Reel shows up a black screen for prolonged periods. We apologise for this and are looking for the cause as soon as possible.

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 02/26/2023 11:32AM

This incident has been resolved.

IDENTIFIED about 3 years ago - at 02/21/2023 09:43AM

We have identified the source of this issue and are deploying a fix within the next 24-48hrs and will update when this has been completed.

IDENTIFIED about 3 years ago - at 02/15/2023 01:22PM

We have identified the issue and are hoping to have a fix implemented very soon

INVESTIGATING about 3 years ago - at 02/12/2023 01:06AM

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