Outage in SpringboardVR

SpringboardVR Services Down

Resolved Major
December 22, 2022 - Started almost 3 years ago
Official incident page

Incident Report

Dear Operators, we are aware of an issue causing Operators to not be able to login to the SpringboardVR Operator Panel or Monitor at this time and are investigating the source of the issue. If you are already logged in please ensure you remain logged in. Any sessions currently active should not be affected. We will provide an update as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/22/2022 01:32PM

This incident has been resolved.

MONITORING almost 3 years ago - at 12/22/2022 12:43PM

We have implemented a fix and all services are back online, we will continue to monitor closely

IDENTIFIED almost 3 years ago - at 12/22/2022 11:41AM

We believe we have identified the issue and hope to have a fix in place within the next 30-45minutes and will issue an update in that time period regardless.

INVESTIGATING almost 3 years ago - at 12/22/2022 09:36AM

Dear Operators, we are aware of an issue causing Operators to not be able to login to the SpringboardVR Operator Panel or Monitor at this time and are investigating the source of the issue. If you are already logged in please ensure you remain logged in. Any sessions currently active should not be affected. We will provide an update as soon as possible.

Latest SpringboardVR outages

Licensing Server unavailable - over 1 year ago
Licensing error - games not launching - over 1 year ago
Payments not processing through Stripe or Square - about 2 years ago
Invoices Missing - over 2 years ago
Translation issue - Trouble loading data error for select customers - over 2 years ago

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