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Outage in Sprout Social

Instagram & Threads Video Publishing Issue

Resolved Minor
May 02, 2026 - Started 2 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

Sprout Social experienced a 33-hour outage affecting video publishing to Instagram and Threads, beginning Friday, May 1st at approximately 9:00pm CT. The issue prevented users from publishing video content through Sprout's web application to these Meta-owned platforms. Meta resolved the underlying network difficulties on May 4th at 3:07am CT, restoring full video publishing functionality.

Instagram & Threads is currently experiencing difficulties that affect Sprout’s ability to publish video content. These issues began on Friday, May 1st at approximately 9:00pm CT. We are in touch with the native networks and are monitoring the situation. We apologize for any inconvenience; please subscribe to receive status updates.
Components affected
Sprout Social Web Application

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Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 05/04/2026 08:07AM

Meta has successfully resolved the difficulties that were affecting Sprout’s ability to publish video content on Instagram and Threads.

MONITORING 2 days ago - at 05/02/2026 10:53PM

Instagram & Threads is currently experiencing difficulties that affect Sprout’s ability to publish video content. These issues began on Friday, May 1st at approximately 9:00pm CT.

We are in touch with the native networks and are monitoring the situation. We apologize for any inconvenience; please subscribe to receive status updates.

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