Outage in Sprout Social
Delays Ingesting Facebook Mentions
Minor
May 19, 2026 - Started 4 days ago
Official incident page
Official incident page
Incident Report
Sprout is currently experiencing issues ingesting Facebook @Mention messages. As a result, these messages may be delayed pulling into the Smart Inbox.
Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
Components affected
Sprout Social Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
4 days ago - at 05/19/2026 10:43PM
Sprout is currently experiencing issues ingesting Facebook @Mention messages. As a result, these messages may be delayed pulling into the Smart Inbox.
Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
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