Outage in Sprout Social
Meta Connection Issue
Minor
September 16, 2026 - Started about 13 hours ago
Official incident page
Official incident page
Incident Report
As of September 16, 9:20 AM CEST. Sprout is currently experiencing issues connecting with Meta. As a result, some customers may see delays in Inbox messages, reporting disruptions, and failed posts to Meta channels. Our engineering team is actively investigating the issue, and we will provide updates as soon as more information is available.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 9 hours ago - at 09/16/2026 01:12PM
Our team is actively working on this issue and will share updates as soon as we have them. In the meantime, a quick step on Meta's end might restore your connection right away. Meta is currently asking some users to accept a new policy. Please log into your Meta Business Suite at https://business.facebook.com/ and check for any alerts or popups. If you see a prompt asking you to agree to this policy, accepting it may immediately reconnect your profile to Sprout. Thank you for your patience while we work on this!
INVESTIGATING
about 13 hours ago - at 09/16/2026 09:50AM
We are continuing to investigate this issue.
INVESTIGATING
about 13 hours ago - at 09/16/2026 09:49AM
As of September 16, 9:20 AM CEST. Sprout is currently experiencing issues connecting with Meta. As a result, some customers may see delays in Inbox messages, reporting disruptions, and failed posts to Meta channels. Our engineering team is actively investigating the issue, and we will provide updates as soon as more information is available.
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