Outage in Sprout Social
Meta Profiles Disconnecting
Minor
October 19, 2026 - Started about 1 hour ago
Official incident page
Official incident page
Incident Report
We’re investigating an increase in Facebook, Instagram, and Facebook Ads profiles being disconnected due to Meta invalidating access tokens. Affected users may see a disconnected profile notification in Sprout and via email. To restore access, the user who originally connected the profile should log in to Facebook or Meta Business Suite and follow any prompts, then reconnect the profile in Sprout.
Components affected
Sprout Social Web ApplicationTrusted by 1,000+ teams
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MONITORING
about 1 hour ago - at 10/19/2026 08:26AM
We’re investigating an increase in Facebook, Instagram, and Facebook Ads profiles being disconnected due to Meta invalidating access tokens. Affected users may see a disconnected profile notification in Sprout and via email. To restore access, the user who originally connected the profile should log in to Facebook or Meta Business Suite and follow any prompts, then reconnect the profile in Sprout.
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